Meter Reading

How you can read your meter 

To help you understand how much water your home or business uses, you will want to know how to read your meter. This also will help you to identify leaks and discover ways to conserve water.

Step 1: Find your meter box, which is typically located in the front of the property near the street. It is housed in a concrete box. Carefully remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off, being careful not to damage wires.

Step 2: Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter there is a large dial and a display of numbers. Read the number display from left to right. This is your meter reading. All LCWSD meters measure water in gallons. Charges for the amount of water consumed are based on the number of gallons you use during a billing period. Compare that reading to what your bill states as your current or present reading.

Next Steps: Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, then use the tips for checking for leaks or try to determine the source of large water use.

How LCWSD reads your meter

Currently LCWSD utilizes AMI (Advanced Metering Infrastructure). All of LCWSD meters are read by AMI.

Advanced metering technology is an example of Lancaster County Water and Sewer District’s (LCWSD) commitment to maintaining a high quality of life for our customers through cost-effective, innovative programs. The innovative system replaces monthly meter reads with a wireless system that collects multiple remote meter reads per day, allowing for better leak detection, less vehicle travel with collecting readings, and improved customer service to our customers. For more detailed information and Q and A’s click this link.

 Questions and Answers about AMI (Advanced Metering Infrastructure)